COVID-19 Community Resources

*New Yorkers looking for the most updated information can text COVID to 692-692 or call the New York State Department of Health’s coronavirus hotline at 1-888-364-3065, visit the Department of Health’s website, or download the NYC Notify app.*

New Yorkers looking for up-to-date information about how COVID-19 affects NYC residents can find comprehensive information below. This page will be updated daily. (Last update made 3/31/20)

Download our one pager here:

Download our community toolkit for additional resources:

For New York city residents, please see our spreadsheet of resources and services here.

Health

  • New Yorkers who are experiencing fever, cough, shortness of breath or other cold or flu-like symptoms and do not feel better after three to four days should consult medical help. If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.
  • Special enrollment for uninsured New Yorkers is now available as COVID-19 cases climb. Individuals can enroll through NY State of Health or directly through insurers from now until April 15 for coverage effective on April 1.This special enrollment period hopes to discourage individuals from avoiding COVID-19 testing or medical care for fear of the cost.
  • All New Yorkers should consider themselves potentially exposed to coronavirus. That means that everyone should stay home as much as possible, even if they do not have any symptoms of COVID-19. While at home, all New Yorkers should self-monitor. Self-monitoring means you check yourself for fever and remain alert for cough, shortness of breath or sore throat. It is really important that people who have these symptoms stay home and do not attend work, school, public events or group gatherings.
  • USCIS announced that receiving treatment or testing for coronavirus will NOT be used in any future public charge analysis.
  • Incidents of anti-Asian or anti-immigrant discrimination can be reported to 311 or the New York State Hate Crimes Task Force hotline at 1-888-392-3644.

Education

  • All NYC schools are closed until at least April 20. Over 400 school locations will be serving Grab and Go meals for students and their families. No registration, ID, or documentation is required to pick up these meals. Three meals a day will be available per person, and may be picked up at the same time. None will be turned away. No dining space is available, so meals must be eaten off premises. Parents and guardians may pick up meals for their children without the child present‎. Parents can find the closest location serving meals here.
  • The Department of Education has 70 “Regional Enrichment Centers” and child care sites open across the city for children of healthcare, emergency services, transit workers, supermarket and pharmacy employees, REC and feeding staff, and other frontline workers, regardless of whether they go to public or private school. Children of other “essential” service workers may be allowed at these sites as space permits. They will be open from 7:30 a.m. to 6 p.m. for children in 3-K up to 12th grade. Parents should fill out this survey to find out if they qualify for childcare at this time.
  • Students and families can pick up medication or receive any standard medical services from Tuesday through Thursday, during regular school hours; school nurses and school based health center staff will be on site.
  • Also starting March 23, students will transition to remote learning. The Department of Education will be making tablets connected to the internet available to the approximately 300,000 students that don’t currently have access (more details forthcoming).
  • Families with technological needs should fill out this survey, which is now offered in 9 languages. Please contact 718-935-5100 or your school’s principal if you have not received and/or filled out the technology survey. Principal’s will coordinate how information, technology and troubleshooting will be delivered to families regarding remote learning.
  • Spectrum is offering free internet for 60 days to college students and households with K-12 students that currently do not have internet. In addition, people behind on their Spectrum bill can get their internet service restored. Call (833) 267-6094 for more details. Charter cable will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a subscription, and installation fees will be waived for new student households (call 1-844-488-8395.) AT&T is also offering 60 days of free public service.
  • The NYC Department of Education has posted instructional resources in English for students in grades Pre-K through 12 online at schools.nyc.gov/learnathome. Translations in at least the 9 covered languages will be developed.
  • More information about remote learning, meals, and other core services will be made available for families at https://www.schools.nyc.gov/school-life/health-and-wellness/coronavirus-update.
  • Many adult education programs are still providing remote services. Please contact your individual program to find out what supports are being provided.

Immigration

  • Immigration Courts (until 4/13): NYC non-detained Immigration Courts (Broadway and Federal Plaza) are CLOSED until further notice. Buffalo non-detained hearings are cancelled. Courts at Varick Street and Elizabeth, NJ are closed until further notice
  • USCIS (until 4/1): All appointments are cancelled (includes fingerprints and asylum interviews.
  • ICE: Contact your local office to find out if you need to appear for a check-in.
  • Federal Courts: Citizenship Oath Ceremonies cancelled.
  • ICE has cancelled all visitation for those in ICE detention.
  • Immigration enforcement in the communities continues.

Legal

  • Eviction proceedings and pending eviction orders will be suspended statewide, until further notice starting March 16 at 5:00 p.m. Essential functions that will continue include proceedings on landlord lockouts, serious housing code violations and repair orders.
  • The Department of Corrections will suspend in-person visitation beginning Wednesday, March 18.

Social Services

  • Any child under the age of 18 can pick up breakfast and lunch from any school for the week of March 16 (7:30am-1:30pm).
  • All programs run by the Department for the Aging are closing and cancelling all congregate meals, recreational, and educational services and activities, effective immediately. Senior centers will operate strictly to deliver food to seniors, either as take-home meals or meals delivered to homes.
  • Human Resources Administration (HRA) benefit applications for food and utilities, as well as other forms of emergency assistance, are currently available online. Pending State approval, HRA will not take any adverse action on cases where clients are unable to keep their appointments.
  • New York State has waived the 7-day waiting period for workers to claim unemployment insurance due to COVID-19.
  • Small business listserv with resources & updates on loan/financial support program (English): https://www.surveymonkey.com/r/N336ZYB

Civic Engagement

  • The Queens Borough President Special Election has been postponed to an unknown date.
  • The deadline for self response online, by phone or by returning the paper questionnaire has been extended to August 14.
  • Census forms can be completed online: https://my2020census.gov/ or by phone 844-330-2020. Mobile assistance units have been delayed and will not be open until April 13. For language support completing the census: https://2020census.gov/en/languages.html

Need legal assistance?

Call the NYS Immigration Hotline at 1-800-566-7636 or view our directory of service providers here