COVID-19 Resources

*New Yorkers looking for the most updated information can text COVID to 692-692 or call the New York State Department of Health’s coronavirus hotline at 1-888-364-3065, visit the Department of Health’s website, or download the NYC Notify app.*

New Yorkers looking for up-to-date information about how COVID-19 affects NYC residents can find comprehensive information below. (Last update made 7/19/20)

Download our one pager here:

As a part of the federal relief package passed in response to the COVID-19 pandemic, Congress greatly expanded Unemployment Insurance (UI). Many immigrant workers WILL be eligible for this special pandemic Unemployment Insurance. Here’s what you need to know.

Download our community toolkit for additional resources:

For New York city residents, please see our one pager for more information about testing, contact tracing, and receiving care. For additional help, please see our spreadsheet of resources and services here.

The State Department of Health announced the inclusion of COVID-19 testing, evaluation, and treatment as services covered by Emergency Medicaid. Download our one pager for more information.

Health

  • Any New Yorker can get COVID-19 testing by calling 311 in New York City (or www.nyc.gov/covidtest) or 888-362-3065 anywhere else in New York State telephone. If you need help getting medical care in NYC, call 311 or call NYC Health + Hospitals directly at 844-692-4692. If you need help getting care anywhere else in New York State, call the New York State COVID-19 hotline at 888-364-3065. Anyone who is low-income can get free COVID-19 testing, evaluation, and treatment in New York State, regardless of immigration status.
  • If you are in New York City and feeling anxious, stressed or overwhelmed, connect with trained counselors at NYC Well. You can also text "WELL" to 65173 or chat online at https://nycwell.cityofnewyork.us/es/. If you are feeling anxious, stressed or overwhelmed and you are outside New York City, you can call the New York State Department of Health Coronavirus Emotional Support Hotline at 1-844-863-9314.
  • All New Yorkers should consider themselves potentially exposed to coronavirus. That means that everyone should stay home as much as possible, even if they do not have any symptoms of COVID-19. While at home, all New Yorkers should self-monitor. Self-monitoring means you check yourself for fever and remain alert for cough, shortness of breath or sore throat. It is really important that people who have these symptoms stay home and do not attend work, school, public events or group gatherings.
  • USCIS announced that receiving treatment or testing for coronavirus will NOT be used in any future public charge analysis.
  • Incidents of anti-Asian or anti-immigrant discrimination can be reported to 311 or the New York State Hate Crimes Task Force hotline at 1-888-392-3644.

Education

  • Families should have received summer school notifications for students recommended, required or 12 month IEPs by the end of June.To learn more about summer school enrollment go to https://www.schools.nyc.gov/enrollment/summer-school-2020.
    • For elementary and middle school students who are required or recommended to attend summer school, the program will start one week earlier and will run from Monday, July 6 – Tuesday, August 11.
    • For high school students who are attending summer school, courses will run from Monday, July 6 – Friday, August 14.
    • For students with 12-month Individualized Education Plan (IEPs) services, there will be no change to the calendar. DOE teachers will start on Wednesday, July 1 and students are expected to participate from Thursday, July 2–Thursday, August 13.
  • On July 8th, Mayor de Blasio announced that public schools would not fully reopen in September, and students would instead be in the classroom one to three days a week to curb the COVID-19 outbreak. Schools should be reaching out to families to communicate which plans they will adopt for the coming school year.
  • During July, principals will hold parent meetings and DOE central will hold virtual information sessions. Parents should find out in August, which days a week their children will go in person. See below schedule for more info:
    • 7/7 – All principals provided with scheduling options
    • 7/15 – Parent portal opens for families to sign up for fully remote instruction
      • Families can choose remote learning only for their children
      • Families who opt out of in person instruction can opt back in on a quarterly basis
    • 7/16 – First virtual family information session
    • 8/7 – deadline for families to opt in to remote instruction and DOE staff to submit medical accommodations requests
  • To learn more about the potential scheduling options schools will use see this slide deck with details on models (subject to change based on virus situation).
  • The Department of Education will continue making devices (computers or tablets) connected to the internet available to students that don’t currently have access.
  • Families with technological needs should fill out this device request form, which is now offered in 9 languages. Please contact 718-935-5100 option 5 or your school’s principal if you have not received and/or filled out the technology request form. IT IS NOT TOO LATE! Families or advocates can email D’Vonte Graham at [email protected] to troubleshoot issues regarding devices requested with the student’s name, date of birth, and school name (and the OSIS number if they have it or the name of the shelter they live in if applicable).
  • The DOE has created a tech ambassadors program to support families needing technological supports, fill out a support ticket if you are having technological issues.
  • Over 400 NYC school locations are serving Grab and Go meals for ANYONE, Monday to Friday from 7:30 a.m. through 1:30 p.m. No registration, ID, or documentation is required to pick up these meals. Three meals a day will be available per person, and may be picked up at the same time. None will be turned away! No dining space is available, so meals must be eaten off premises. To find the closest location serving meals here. Meals hubs will continue throughout the summer.
  • The Department of Education has 57 “Regional Enrichment Centers” and childcare sites open across the city for children of healthcare, emergency services, and transit workers, as well as grocery store, pharmacy, and food workers, including restaurant, takeout and delivery workers, REC & feeding staff, residential and commercial building staff, and other front-line workers, regardless of whether they go to public or private school. They will be open from 7:30 a.m. to 6 p.m. for children in 3-K up to 12th grade. Parents should fill out this survey to find out if they qualify for childcare at this time.
  • The NYC Department of Education has posted instructional resources in English for students in grades Pre-K through 12 online at schools.nyc.gov/learnathome. Translations in at least the 9 covered languages will be developed.
  • Many adult education programs are still providing remote services. Please contact your individual program to find out what supports are being provided.

Immigration

  • Immigration Courts (until 6/12): All non-detained hearings are canceled. NYC non-detained Immigration Courts (Broadway and Federal Plaza) are OPEN FOR FILING ONLY until further notice. Varick, Buffalo, and Batavia are open for detained hearings and filings. Courts are expected to resume normal operations on 6/12.
  • USCIS (until 6/4), all appointments are cancelled (includes fingerprints and asylum interviews). USCIS offices based out of Buffalo will reopen some functions on 6/4 but will not resume in-person appointments at that time. USCIS offices based out of New York City will not resume normal operations on 6/4.
  • ICE: Contact your local office to find out if you need to appear for a check-in, but in-person appear to be cancelled. Bond office is closed in New York City, the closest is in Newark. Batavia and Albany are open.
  • Federal Courts: Citizenship Oath Ceremonies cancelled.
  • Immigration enforcement in the communities continues.

Legal

  • As of April 6, 2020, the Unified Court System implemented a “virtual court” model in all trial courts in each of New York State’s counties to address essential court matters.
  • New York State will extend the moratorium on evictions for those facing COVID-related hardship until August 20. The state will ban late fees and missed payment fees during the eviction moratorium period. Renters will also be able to use their security deposit as a payment and repay the deposit fee over time.
  • Essential functions that will continue include proceedings on landlord lockouts, serious housing code violations and repair orders.
  • The Housing Courts are only hearing emergency applications where tenants have been locked out or evicted from their apartments and where serious conditions have gone unrepaired.
  • If you are a NYCHA or Section 8 tenant and have lost income in your household, you can request a rent reduction by calling NYCHA Customer Contact Center at 718-707-7771 or through the online self-service portal.
  • The Department of Corrections has suspended in-person visitation. While the suspension will be temporary, the Department will provide communication resources to individuals to keep in contact with their family and friends during this temporary suspension.

Social Services

  • P-EBT is a program for families to buy food while students are learning from home. In NYC, every single public school student regardless of income or immigration status will receive $420. Students in charter and parochial schools will receive P-EBT if their school participates in the federal school lunch program. There is no application or documentation required and it does not affect eligibility for other benefits or public charge status.
  • If you cannot leave your home to get food, do not have anyone who can bring you food, and you are not able to use private delivery options, you may be eligible to get meals delivered directly to your home. Go to NYC.gov/GetFood or call 311 and say “Get Food” for information.
  • All programs run by the Department for the Aging are closing and cancelling all congregate meals, recreational, and educational services and activities, effective immediately. Senior centers will operate strictly to deliver food to seniors.
  • Human Resources Administration (HRA) benefit applications for food and utilities, as well as other forms of emergency assistance, are currently available online. Pending State approval, HRA will not take any adverse action on cases where clients are unable to keep their appointments.
  • Congress recently made major, temporary changes to Unemployment Insurance (UI) that provide UI to individuals not previously eligible. If you are unemployed or furloughed without pay and a U.S. citizen, or a noncitizen with work authorization, you can file a claim for UI through the NYS Dept of Labor website to see if you qualify. Find more information here.
  • NYC small business owners can receive information on loan/financial support program by completing this survey (English): https://www.surveymonkey.com/r/N336ZYB

Census & Voting

  • The primary will still occur on June 23, 2020. Special elections have been converted into primaries, with the ultimate winner decided at the November General Election. Early voting is scheduled to begin June 13 and run through June 21.
  • New York will be mailing postage-paid absentee ballot applications to all voters based on the address at which you are registered. If you wish to vote by mail, return the application and you will be mailed a ballot. If you do not receive the absentee ballot application in the mail, applications can be downloaded on the state Board of Elections website. If you live in New York City, you can also request a ballot by calling 1-866-VOTE-NYC (1-866-868-3692).
  • Census forms can be completed online: https://my2020census.gov/ or by phone 844-330-2020. For language support completing the census: https://2020census.gov/en/languages.html
  • The deadline for self response online, by phone or by returning the paper questionnaire has been extended to August 14.

COVID-19 Resources

Find resources for immigrant New Yorkers during the COVID-19 pandemic here