*New Yorkers looking for the most updated information can text COVID to 692-692 or call the New York State Department of Health’s coronavirus hotline at 1-888-364-3065, visit the Department of Health’s website, or download the NYC Notify app.*
New York City residents looking for service providers or other resources can find directories below:
Download our community toolkit for additional resources:
Test, Trace, Take Care
Any New Yorker, regardless of status, can access FREE, confidential COVID-19 and antibody testing. Across the city, more than 200 testing sites are now open. Download our multilingual one pager for more information about testing, contact tracing, and receiving care.
How COVID Affects New York
New Yorkers looking for up-to-date information about how COVID-19 affects immigration, education, and healthcare can find comprehensive information below (Last update made 9/24/20):
Download our one pager here:
The State Department of Health announced the inclusion of COVID-19 testing, evaluation, and treatment as services covered by Emergency Medicaid. Download our one pager for more information.
- Any New Yorker can get COVID-19 testing by calling 311 in New York City (or www.nyc.gov/covidtest) or 888-362-3065 anywhere else in New York State telephone. If you need help getting medical care in NYC, call 311 or call NYC Health + Hospitals directly at 844-692-4692. If you need help getting care anywhere else in New York State, call the New York State COVID-19 hotline at 888-364-3065. Anyone who is low-income can get free COVID-19 testing, evaluation, and treatment in New York State, regardless of immigration status.
- If you are in New York City and feeling anxious, stressed or overwhelmed, connect with trained counselors at NYC Well. You can also text "WELL" to 65173 or chat online at https://nycwell.cityofnewyork.us/es/. If you are feeling anxious, stressed or overwhelmed and you are outside New York City, you can call the New York State Department of Health Coronavirus Emotional Support Hotline at 1-844-863-9314.
- Special enrollment period for uninsured New Yorkers is now available. Individuals can enroll through New York State of Health or directly through insurers. Call New York State of Health at 855-355-5777.
- Receiving treatment or testing for coronavirus will NOT be used in any future public charge analysis.
- Incidents of anti-Asian or anti-immigrant discrimination can be reported to 311 or the New York State Hate Crimes Task Force hotline at 1-888-392-3644.
- On July 8th, Mayor de Blasio announced that public schools would not fully reopen in September, and students would instead be in the classroom one to three days a week to curb the COVID-19 outbreak. Schools should be reaching out to families to communicate which plans they will adopt for the coming school year.
- In an effort to give more time for teachers and students to prepare for the upcoming school year amid the pandemic, NYC has delayed and staggered the in-person reopening of schools to Monday, Sept. 21—pushing it back from the initial Sept. 10 start date.
- NYC will phase in “in-person” students but all students still start learning on Sept 21st: The DOE has ONLY staggered the re-opening for “in- person learning”, as remote learning will start as planned on the 21st.
- Monday, September 21st: 3k, PreK and D75 (all grades) students will be expected to participate in person - if they are in the cohort scheduled to attend that day (which will depend on your school model and schedule). Contact your school or go to your NYC Student Account to find out about which days your child is expected to participate in person and busing information.
- Monday, September 21st: All other students that do not fit in the description above will be expected to participate remotely.
- Tuesday, September 29th: K-5 and K-8 blended school students start participating in person - if they are in the cohort scheduled to attend that day (which will depend on your school model and schedule).
- Thursday, October 1: Middle and high school, blended-learning students will be expected to participate in person - if they are in the cohort scheduled to attend that day (which will depend on your school model and schedule).
- Recently announced possible models for blended re-opening plans can be found here.
- Families without computers, WiFi, or with other technological needs should fill out this Remote Learning Device Request, which is offered in 9 languages. Please contact 718-935-5100 option 5 or your school’s principal if you have not received and/or filled out the Remote Learning Device Request. The school system has resources in English for students in grades Pre-K through 12 at https://www.schools.nyc.gov/learn-at-home.
- Starting Sept. 21st, in-person students will receive grab and go meals in school and will eat them in the classrooms 6 feet apart. Lunches will be instructional to ensure safety.
- Remote instruction students will have meal access at their nearest schools. Takeout sites will be setup at an exit door. Students can pick up meals between 9am-12pm.
- Adult meals will be available in up to 200 locations between 3-5 pm; locations not yet designated.
- New Yorkers can find the closest location serving meals here.
- The City's Learning Bridges program will provide free child care options for children from 3-K through 8th grade on days when they are scheduled for remote learning (see letter). **This survey is only meant to assess interest, and is not an application.** If you are interested in the Learning Bridges program complete the survey.
- Immigration Courts (until 6/12): All non-detained hearings are canceled. NYC non-detained Immigration Courts (Broadway and Federal Plaza) are OPEN FOR FILING ONLY until further notice. Varick, Buffalo, and Batavia are open for detained hearings and filings. Courts are expected to resume normal operations on 6/12.
- USCIS (until 6/4), all appointments are cancelled (includes fingerprints and asylum interviews). USCIS offices based out of Buffalo will reopen some functions on 6/4 but will not resume in-person appointments at that time. USCIS offices based out of New York City will not resume normal operations on 6/4.
- ICE: Contact your local office to find out if you need to appear for a check-in, but in-person appear to be cancelled. Bond office is closed in New York City, the closest is in Newark. Batavia and Albany are open.
- Federal Courts: Citizenship Oath Ceremonies cancelled.
- Immigration enforcement in the communities continues.
- TPS Updates:
- The Ninth Circuit Court upheld the Trump Administration’s decision to terminate TPS for El Salvador, Sudan, Nicaragua, Haiti, Honduras and Nepal.
- This decision does not impact people’s status this year. This year, TPS holders cannot face deportation, can still get drivers’ licenses and work authorizations are still valid. DHS will issue a federal registrars notice automatically extending TPS recipients’ work permits.
- The absolute earliest the terminations could go into effect is March 5, 2021 for TPS holders from Sudan, Nicaragua, and Haiti and November 2021 for TPS holders from El Salvador.
- As of April 6, 2020, the Unified Court System implemented a “virtual court” model in all trial courts in each of New York State’s counties to address essential court matters.
- New York State will extend the moratorium on evictions for those facing COVID-related hardship until October 1. The state will ban late fees and missed payment fees during the eviction moratorium period. Renters will also be able to use their security deposit as a payment and repay the deposit fee over time.
- Essential functions that will continue include proceedings on landlord lockouts, serious housing code violations and repair orders.
- The Housing Courts are only hearing emergency applications where tenants have been locked out or evicted from their apartments and where serious conditions have gone unrepaired.
- If you are a NYCHA or Section 8 tenant and have lost income in your household, you can request a rent reduction by calling NYCHA Customer Contact Center at 718-707-7771 or through the online self-service portal.
- The Department of Corrections has suspended in-person visitation. While the suspension will be temporary, the Department will provide communication resources to individuals to keep in contact with their family and friends during this temporary suspension.
- P-EBT is a program for families to buy food while students are learning from home. In NYC, every single public school student regardless of income or immigration status will receive $420. Students in charter and parochial schools will receive P-EBT if their school participates in the federal school lunch program. There is no application or documentation required and it does not affect eligibility for other benefits or public charge status.
- Senior centers will remain open to provide food to seniors, only through delivery services. Call your local senior center or 212-244-6469 with questions.
- If you cannot leave your home to get food, do not have anyone who can bring you food, and you are not able to use private delivery options, you may be eligible to get meals delivered directly to your home. Go to NYC.gov/GetFood or call 311 and say “Get Food” for information.
- Human Resources Administration (HRA) benefit applications for food and utilities, as well as other forms of emergency assistance, are currently available online. Pending State approval, HRA will not take any adverse action on cases where clients are unable to keep their appointments.
- Congress recently made major, temporary changes to Unemployment Insurance (UI) that provide UI to individuals not previously eligible. If you are unemployed or furloughed without pay and a U.S. citizen, or a noncitizen with work authorization, you can file a claim for UI through the NYS Dept of Labor website to see if you qualify. Find more information here.
- NYC small business owners can receive information on loan/financial support program by completing this survey (English): https://www.surveymonkey.com/r/N336ZYB
- The General Election is Tuesday November 3, 2020. Early voting will begin Saturday October 24 and run through Sunday November 1. Find your early voting and Election Day poll site HERE.
- NYIC strongly encourages voters to use absentee ballots. The deadline to request an absentee ballot is October 27, 2020. Completed ballots must be postmarked or delivered in person no later than November 3, 2020 (Election Day). Completed ballots can also be dropped off at your county/borough board of elections or ANY poll site.
- If you are registered to vote in New York City, you can request an absentee ballot online (https://nycabsentee.com/), via email ([email protected]) or fax (212-487-5349), by either mailing or visiting your local borough office in person, or calling 1-866-VOTE-NYC (1-866-868-3692)
- If you are registered to vote outside New York City, you can request an absentee ballot online (https://absenteeballot.elections.ny.gov/) or email, fax, mail, apply in person, or call your county board of elections.
- Don't wait to request your ballot! Once you do receive your ballot, fill it out and mail it back ASAP to make sure it is received in time and your vote is counted.
- If you're not sure whether you're registered to vote, or at which address, check HERE. The deadline to register or make changes is October 9, 2020.
- The deadline for filling out the Census is September 30, 2020. Census forms can be completed online: https://my2020census.gov/ or by phone 844-330-2020. For language support completing the census: https://2020census.gov/en/languages.html