Senior Associate for Immigrant Services Support, Training

Overview of the Organization

The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State. We envision a New York state that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams. Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive. We represent the collective interests of New York's diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people's lives, and to strengthen our state.

Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted.

Position Overview

Under the direction of the Senior Manager of Immigrant Services Support, Training, the Senior Associate will play a key role in training and supporting NYIC members and partners to better serve their communities. The primary responsibility will be to coordinate trainings for the NYIC’s Immigrant Concerns Training Institute. The Senior Associate will also lead the organization’s technical assistance to New York-based nonprofits on DOJ Recognition and Accreditation (R&A), which allows certain non-lawyers to represent low income community members in immigration matters. The Senior Associate will support a full calendar of continuing legal education (CLE) and other trainings on topics critical to organizations, social service providers, and legal service providers serving immigrant communities. In addition, the Senior Associate will help the NYIC manage and update our Salesforce database and other technological systems to track and report on program data and streamline training logistics.

Responsibilities of the Senior Associate for Immigrant Services Support, Training


Training Program Coordination

  • Coordinate and provide support for the Immigrant Concerns Training Institute’s programs for immigration lawyers and DOJ accredited representatives, in alignment with grant obligations and departmental goals.
  • Manage training logistics, including training promotion, registration, and setup of technology and training materials; provide excellent customer service to training participants, including responding to inquiries.
  • Facilitate smooth delivery of trainings through providing logistical and technology orientation and support to participants and presenters.
  • Administer Continuing Legal Education (CLE) credits and ensure compliance with New York CLE Board regulations of accredited providers.
  • Support periodic curriculum development for trainings, including design of interactive activities to increase participant engagement.

  • Technical Assistance

  • Lead technical assistance program for organizations seeking DOJ Recognition and Accreditation, including fielding questions and providing application feedback
  • Co-present periodic webinars on DOJ R&A for staff and volunteers of New York-based nonprofits.
  • Represent the NYIC on the national R&A working group.

  • Monitoring, Data Analysis, Reporting, and Other Duties

  • Maintain and innovate systems to efficiently collect, organize, and analyze data relevant to training program and required deliverables using Salesforce and other technology.
  • Assemble quarterly reports summarizing progress on grant deliverables.
  • Gather and analyze feedback to identify training needs and available trainers among immigrant-serving organizations across New York State.
  • Delegate administrative tasks to interns and fellows as needed
  • Qualifications


    Required

  • 2-3 years of experience supporting trainings; project management; legal services; or in a high-level administrative support role, ideally with an immigrant-serving or social justice organization experience
  • Experience interfacing with external stakeholders
  • Excellent interpersonal skills and conflict management skills
  • Strong organizational skills, ability to prioritize projects and follow through on detail with high-level accuracy
  • Ability to work independently and take initiative, and manage multiple tasks under deadline pressure
  • Must be a team player and able to adapt as necessary to changing circumstances
  • Computer fluency, particularly in Google Suite, Microsoft Office, project management software, Salesforce or other similar CRM, and Zoom.
  • Comfort with public speaking

  • Preferred

  • Basic understanding of immigration law and / or familiarity with DOJ Recognition and
    Accreditation
  • Experience working with New York Continuing Legal Education
  • Experience managing grants and contracts
  • Knowledge of and commitment to social justice and immigrant justice

  • Salary Range: $50,000 to $55,000

    In addition to a competitive salary, NYIC offers a full benefit plan, paid sick time, unlimited vacation leave, commuter benefits and a comprehensive retirement plan.

    Deadline: Open until filled.

    To Apply: Please send a cover letter, resume and a writing sample to hr@nyic.org with the subject line: “Senior Associate for Immigrant Services Support, Training”. Applications will be reviewed on a rolling basis as we are looking for someone to start as soon as possible.