Manager of Community Engagement – Western New York

Team: Community Engagement
Reports to: Director of Community Engagement
Employment Status: Full Time/Exempt
Salary: $69,350/ year

Location: Position is based in Buffalo and will require regular travel within Western New York as well as occasionally to New York City, Albany and other regions within New York State.

Overview of the Organization

The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State. We envision a New York State that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams. Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive. We represent the collective interests of New York's diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people's lives, and to strengthen our state.

Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted.

Summary of the Position

The Manager of Community Engagement - Western New York implements the New York Immigration Coalition’s (NYIC) community outreach and engagement work, with particular emphasis on mass education community events and ensuring the broad support of New York’s many diverse populations, with a particular emphasis on the most underserved communities. The Manager implements, systematizes, and evaluates the NYIC’s community engagement activities, including community meetings and public gatherings, and integrates related partnerships and community needs into the NYIC Advocacy program priorities.

The Manager of Community Engagement - Western New York will: Support outreach done at bus arrivals and hotels in the Finger Lakes region. Develop regional specific information, translate, and distribute legal related support community facing resources. Deliver tailored Know Your Rights presentations to the community. Manage relationship building with partners and other responders. Train welcoming navigators on community building, cultural competency, and know your rights curriculum while also leading and participating in the same activities.

This is a contract-funded position for a new rapid-response initiative that the NYIC is undertaking to support vulnerable migrants and asylum-seekers throughout New York State. This position will be for a period of one year (August 2023-August 2024) with the potential to extend for two more years, for a total of three years. The continuation of this position beyond three years is contingent upon available funding.

Key Responsibilities

  • Plans, organizes and executes community events, e.g. town halls, community forums and service events, to address community needs / concerns and build awareness of NYIC resources.
  • Strategizes how to utilize departmental resources to achieve short to long term goals.
  • Develops and manages relationships with community allies and identifies relevant new groups to bring into NYIC work as community partners and allies.
  • Develops and executes a range of outreach strategies to ensure that underserved, underrepresented community members are informed of their rights and of advocacy priorities affecting their communities.
  • Represents the NYIC as an official spokesperson in community events, forums, town halls on behalf of the NYIC.
  • Develops and maintains training materials and curricula in collaboration with Director of Community Engagement.
  • Delivers tailored trainings and workshops to impacted community members and Community Based Organizations (CBOs).
  • Manages grant deliverables and effectively tracks relevant and accurate data.
  • Partners with the NYIC’s Development Team, actively participates in fundraising and supports grant research, proposal writing, and reporting on grant deliverable and participates in funder visits when required.
  • Provides campaign support to the NYIC’s Advocacy team and fosters internal relationships cross-departmentally within the NYIC.
  • Contributes to organizational Rapid Response events and projects as necessary.
  • At times, manages paraprofessional staff and interns, providing guidance and facilitating their professional development.
  • Other duties as assigned.

Qualities Sought

  • Three (3) to five (5) years of experience working with diverse, immigrant communities - work as a community organizer an asset.
  • Comfort with public speaking and community presentation required.
  • Develop strategies to successfully outreach in immigrant communities.
  • Strong skills in community organizing, advocacy campaigns, and community advocacy, specifically with underserved & diverse communities.
  • Strong team player, demonstrates leadership internally and externally, comfortable taking initiative, and able to adapt as necessary to changing circumstances.
  • Experience with fast paced environments and juggling multiple tasks simultaneously.
  • Attention to detail and strong follow-through are required.
  • Bilingual Spanish-speaker required.
  • Proficiency in another language spoken in immigrant communities in Western New York is an asset.

Important facts to know about this opportunity:

  • This position is mostly on-site, with a requirement of being in the office 4 days per week and remote 1 day per week.
  • The NYIC staff continues to mask while in the office.
  • The NYIC has a staff-wide vaccine mandate. Staff must be fully vaccinated and provide proof of vaccination to HR before being onboarded.

Salary: $69,350**

In addition to a competitive salary, NYIC offers a full benefit plan, unlimited paid time off, commuter benefits and a comprehensive retirement plan.

**The NYIC has a transparent and equitable salary structure. Starting salaries for each position are set in advance with no room for negotiation.

Deadline: Friday, December 15, 2023

To Apply: Interested candidates should send a resume and cover letter to All emails must have “Manager of Community Engagement, Western New York” in the subject line.

Applications will be reviewed on a rolling basis as we are looking for someone to start as soon as possible.

All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status or citizenship, sex, age, disability or marital status.